JOB DETAILS
Company: JCPenney
City: Pikeville, KY
Job Type: Retail / Cashier
Experience Level: Entry Level
Salary: $12.00 – $15.00 per hour
Deadline: Not stated
Status: Open
JOB OVERVIEW
JCPenney is hiring a Cashier for its Weddington Plaza location in Pikeville, Kentucky. This position is ideal for people who enjoy helping customers, working in a retail environment, and providing friendly service throughout the shopping experience.
The cashier plays an important role in creating a positive customer experience. Daily tasks include processing purchases, handling returns, answering customer questions, supporting sales programs, and helping maintain store operations.
This role is suitable for candidates who enjoy interacting with people, staying organized, and working as part of a team. It can also be a great opportunity for individuals looking to start or build a career in retail customer service.
COMPANY OVERVIEW
JCPenney is one of the most recognized retail brands in the United States. The company has served American families for more than a century and operates hundreds of stores across the country and Puerto Rico.
JCPenney offers a wide range of products including clothing, footwear, beauty items, jewelry, home products, and personal services. The company is known for providing quality products at affordable prices and continues to serve millions of customers both in-store and online.
The organization focuses on customer satisfaction, inclusivity, and community engagement while supporting employees with career opportunities and competitive benefits.
JOB RESPONSIBILITIES
• Welcome customers and provide friendly service
• Process purchases, exchanges, and returns accurately
• Assist customers with rewards, credit, and gift card programs
• Maintain checkout areas and merchandising standards
• Help manage checkout lines and customer flow
• Support omnichannel and online order operations
• Assist with inventory and stock recovery activities
• Help maintain fitting rooms and sales floor organization
• Follow store safety and loss prevention procedures
• Meet customer service and performance goals
• Work with team members to solve customer concerns
• Support store operations during busy periods
JOB REQUIREMENTS
• Strong customer communication skills
• Positive attitude and willingness to help others
• Ability to work in a fast-paced retail environment
• Basic math and cash handling abilities
• Ability to follow company policies and procedures
• Good teamwork and relationship-building skills
• Strong attention to detail
• Ability to remain professional under pressure
• Reliable attendance and punctuality
• Problem-solving and decision-making skills
• Ability to adapt to changing store needs
• Commitment to providing excellent customer service
INDUSTRY CONTEXT
Retail cashier positions remain an important part of the shopping industry. Cashiers are often the final team members customers interact with before leaving a store, making the role highly valuable for customer satisfaction.
Working in retail provides experience in customer service, sales support, communication, and business operations. These skills can be useful for future career growth in retail management, sales, customer support, and other service-related industries.
WORK ENVIRONMENT
This position is based inside a busy retail store where employees interact with customers throughout the day. Team members work together to create a welcoming shopping experience while maintaining store standards.
The environment can become fast-paced during weekends, holidays, and promotional events. Employees are expected to stay professional, organized, and customer-focused while handling multiple responsibilities.
SALARY AND SALARY INSIGHT
Salary: $12.00 – $15.00 per hour
This pay range is competitive for many entry-level retail cashier positions in the Pikeville area. The final rate may depend on experience, skills, and store requirements. In addition to hourly pay, eligible associates may receive valuable benefits that increase the overall compensation package.
JOB ADDITIONAL BENEFITS BREAKDOWN
Eligible employees may receive health insurance, dental insurance, vision insurance, life insurance, paid holidays, paid vacation opportunities, and a 401(k) plan with company matching contributions.
Associates also receive employee merchandise discounts. This role helps employees build customer service, communication, teamwork, sales, and retail operations skills that may support advancement into supervisory or management positions.
APPLICATION DEADLINE
No application deadline has been provided by the employer. Applications are currently being accepted.
JOB STATUS
🟢 Open
APPLICATION TIPS
When applying, highlight any customer service, retail, cashier, sales, or teamwork experience. Make sure your resume clearly shows communication skills, reliability, and your ability to work well with customers. A professional and well-organized application can help improve your chances of being considered.
HOW TO APPLY
