JOB DETAILS
Company: Harris Computer Systems (MEDHOST Division)
City: Tennessee, United States (Remote)
Job Type: Full-time
Experience Level: Mid-Level (2+ Years Experience Preferred)
Salary: $18 – $25 per hour
Deadline: Not stated
Status: Open
JOB OVERVIEW
Harris Computer Systems is hiring a Remote Credit Balance Representative to join its MEDHOST division.
This is a full-time remote opportunity for candidates living in the United States within the Central Time Zone.
The successful candidate will help review patient account credit balances, process refunds, investigate overpayments, and maintain accurate financial records.
This role is suitable for people with experience in healthcare billing, accounts receivable, reimbursement, or hospital revenue cycle operations.
You will work closely with internal teams to resolve payment issues, improve processes, and provide excellent customer service while following healthcare regulations and company policies.
The position requires strong attention to detail, problem-solving skills, and the ability to manage multiple tasks in a remote environment.
COMPANY OVERVIEW
Harris Computer Systems is a global software company that provides mission-critical software solutions across healthcare, education, government, utilities, and other industries.
MEDHOST, a division of Harris, has been delivering healthcare technology solutions since 1984 and supports more than 1,000 healthcare facilities across the United States with electronic health records, revenue cycle management, and patient engagement solutions.
In 2024, MEDHOST became part of Harris Computer, strengthening its position within the healthcare technology market while continuing to operate from Franklin, Tennessee.
Harris is an operating company of Constellation Software, a well-known international software group focused on long-term growth and innovation.
JOB RESPONSIBILITIES
- Review patient and insurance credit balances.
- Investigate payment discrepancies and overpayments.
- Process refunds and account adjustments accurately.
- Maintain accurate customer and financial records.
- Monitor refund trends and report findings.
- Work with internal departments to resolve outstanding issues.
- Support workflow improvements and process efficiency.
- Follow HIPAA and company compliance requirements.
- Participate in meetings, training, and special projects.
- Respond to customer emails and phone inquiries professionally.
JOB REQUIREMENTS
- Minimum of 2 years of experience in reimbursement, accounts receivable, or hospital billing.
- Knowledge of healthcare revenue cycle processes.
- Understanding of insurance payments and patient accounting.
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills.
- Good customer service experience.
- Strong attention to detail and organization.
- Ability to work independently in a remote environment.
- Experience using Microsoft Word, Excel, and PowerPoint.
- AS400 knowledge is an advantage.
- Reliable high-speed internet connection (minimum 300 Mbps download).
- Smartphone for multi-factor authentication.
- Ability to handle confidential information professionally.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) matching
- Three weeks of vacation
- Five personal days
- Employee stock ownership opportunities
- Remote work flexibility
- Lifestyle rewards program
INDUSTRY CONTEXT
Healthcare revenue cycle management continues to be an important part of modern healthcare.
Professionals in this field help hospitals receive accurate payments while improving financial accuracy and patient satisfaction.
The industry offers stable career opportunities, valuable experience, and the chance to support healthcare organizations that serve communities across the country.
As healthcare technology continues to grow, experienced billing and reimbursement professionals remain in high demand.
WORK ENVIRONMENT
This is a fully remote position designed for professionals working within the Central Time Zone in the United States.
Team members collaborate through online meetings, email, and internal systems while maintaining high standards of accuracy and customer service.
The work environment encourages teamwork, continuous learning, and process improvement while providing the flexibility of working from home.
SALARY AND SALARY INSIGHT
Salary: $18 – $25 per hour
The offered hourly pay is competitive for entry to mid-level healthcare revenue cycle professionals.
Pay may vary depending on experience, technical knowledge, and previous hospital billing experience.
Remote positions like this also provide savings on commuting costs while offering greater work-life flexibility.
JOB STATUS
🟢 Open
APPLICATION TIPS
Carefully highlight your experience with hospital billing, reimbursement, accounts receivable, healthcare revenue cycle, and customer service on your resume.
Include any experience with Microsoft Office, refund processing, insurance payments, and HIPAA compliance.
Since no application deadline has been published, applying early is recommended.
