JOB DETAILS
Company: Four Seasons Resort Rancho Encantado Santa Fe
City: Santa Fe, New Mexico, United States of America
Job Type: Full-Time (Employment Contract)
Experience Level: At least 1 year of experience
Salary: 18.58 USD per hour
Deadline: Not stated
Status: Open
JOB OVERVIEW
Four Seasons Resort Rancho Encantado Santa Fe is hiring a full-time Spa Receptionist to join its luxury hospitality team in Santa Fe, New Mexico.
This role is ideal for friendly, organized, and service-focused people who enjoy working with guests in a professional spa environment.
The successful candidate will welcome guests, manage appointments, support the spa team, and help deliver an outstanding guest experience.
As a Spa Receptionist, you will be the first point of contact for visitors.
You will answer questions, coordinate bookings, maintain accurate schedules, and ensure every guest feels welcomed from arrival to departure.
This opportunity is suitable for candidates with previous customer service or spa coordination experience, especially those who enjoy working in luxury hospitality.
The position also offers excellent employee benefits, career development opportunities, and access to one of the world’s leading hotel brands.
COMPANY OVERVIEW
Four Seasons is one of the world’s most respected luxury hospitality companies.
The brand operates hotels and resorts across many countries and is well known for outstanding guest service, luxury accommodation, and professional work environments.
Four Seasons Resort Rancho Encantado Santa Fe offers guests a peaceful mountain retreat with luxury spa services, fine dining, and exceptional hospitality.
Employees receive ongoing training, career growth opportunities, and the chance to work with experienced hospitality professionals while maintaining the high service standards that Four Seasons is known for around the world.
JOB RESPONSIBILITIES
- Welcome guests with a warm and professional attitude.
- Create a memorable spa experience from check-in to departure.
- Schedule spa appointments accurately using the booking system.
- Handle guest requests with confidence and professionalism.
- Maintain high cleanliness and sanitation standards.
- Support spa therapists and spa attendants when needed.
- Work closely with the spa team to achieve excellent guest satisfaction.
- Help maximize spa bookings through careful scheduling.
- Adapt quickly during busy periods.
- Deliver excellent customer service at all times.
JOB REQUIREMENTS
- At least 1 year of customer service or spa coordination experience.
- Previous luxury spa experience is preferred.
- Strong communication and interpersonal skills.
- Excellent organizational and scheduling abilities.
- Comfortable using booking and reservation systems.
- Positive attitude and professional appearance.
- Flexible to work weekends and holidays.
- Able to stand for extended periods.
- Strong attention to detail.
- Ability to work well as part of a team.
Employee Benefits
- Free and discounted stays at 135 Four Seasons properties worldwide.
- Global career growth opportunities.
- Food, beverage, and spa discounts.
- Free employee meals.
- Complimentary employee parking.
- Comprehensive training and development.
- Medical benefits.
- Parental leave.
- 401(k) retirement plan.
- Paid time off and sick leave.
- Sales commission opportunities.
INDUSTRY CONTEXT
Luxury hospitality continues to create strong career opportunities for people who enjoy serving guests and delivering memorable experiences.
Spa reception roles are important because they help create a smooth and relaxing journey for every guest.
Working in the luxury hospitality industry allows employees to develop valuable customer service, communication, and organizational skills that can lead to future management and international career opportunities.
While the work can be busy during weekends and holiday seasons, it offers rewarding experiences and excellent employee benefits.
WORK ENVIRONMENT
This position is based on-site at Four Seasons Resort Rancho Encantado Santa Fe.
The spa provides a calm, welcoming, and luxury environment where teamwork and guest satisfaction are top priorities.
Employees work alongside experienced spa therapists, attendants, and hospitality professionals.
The workplace is fast-paced during busy periods but remains focused on delivering personalized service and maintaining the highest standards of professionalism.
SALARY AND SALARY INSIGHT
Salary: 18.58 USD per hour
An hourly rate of $18.58 is competitive for spa receptionist positions in the Santa Fe hospitality market, especially when combined with Four Seasons’ extensive employee benefits, commission opportunities, retirement plan, paid leave, and worldwide hotel discounts.
Luxury hospitality employers often provide stronger career development and employee perks compared to many standard hotel positions.
JOB STATUS
🟢 Open
APPLICATION TIPS
Prepare a professional resume that highlights your customer service, hospitality, reception, or spa experience.
If you have experience using appointment scheduling systems or working in luxury hospitality, be sure to include it.
Since no application deadline has been announced, applying early is recommended to improve your chances of being considered.
