JOB DETAILS
Company: Rosewood Hotel Group (Rosewood Hotel Georgia)
City: Vancouver, British Columbia, Canada
Job Type: Full-Time Employment Contract
Experience Level: Entry Level to Experienced
Salary: 19.98 – 26.64 CAD per hour
Deadline: Not stated
Status: Open
JOB OVERVIEW
Rosewood Hotel Group is hiring a full-time In-Room Dining Server for its luxury property, Rosewood Hotel Georgia, in Vancouver, British Columbia.
This position is ideal for people who enjoy delivering excellent customer service in a luxury hotel environment.
The successful candidate will deliver food and beverages to guest rooms, maintain minibar inventory, process guest charges accurately, and provide professional service that meets the hotel’s high standards.
The role involves working closely with different hotel departments to ensure guests receive fast, friendly, and personalized service.
Employees will also assist with room service preparation, maintain clean work areas, handle payments correctly, and respond professionally to guest requests.
This opportunity is suitable for candidates with previous serving experience, especially those interested in luxury hospitality.
Individuals who are organized, physically active, and passionate about guest satisfaction will perform well in this role.
COMPANY OVERVIEW
Rosewood Hotel Group is an internationally recognized luxury hospitality company that manages hotels, resorts, and residences across many countries.
The company is known for providing personalized guest experiences, premium accommodations, and high standards of hospitality.
Rosewood Hotel Georgia in Vancouver is one of the city’s best-known luxury hotels.
It combines historic charm with modern luxury and is recognized for its exceptional guest service, elegant dining experiences, and professional work environment.
Employees benefit from working with an internationally respected hospitality brand that values service excellence, teamwork, and career growth.
JOB RESPONSIBILITIES
- Deliver food and beverages to guest rooms and spa areas.
- Provide friendly and professional customer service.
- Prepare and organize room service orders.
- Maintain minibar inventory and restock products.
- Process minibar and room service charges accurately.
- Operate the hotel POS system correctly.
- Follow hotel service standards and safety procedures.
- Handle guest requests and resolve concerns professionally.
- Maintain cleanliness of room service stations and equipment.
- Monitor inventory levels and report shortages.
- Follow cash handling and payment procedures.
- Work closely with kitchen, housekeeping, and hotel departments.
- Maintain knowledge of food, beverages, wines, and hotel services.
- Complete assigned daily and weekly duties efficiently.
JOB REQUIREMENTS
- High school diploma or equivalent.
- Previous server experience is an asset.
- Luxury hotel or fine dining experience is preferred.
- Knowledge of Opera hotel software is an advantage.
- Knowledge of food, beverages, wine, and menu items.
- Strong communication and customer service skills.
- Excellent teamwork and organizational abilities.
- Ability to resolve guest concerns professionally.
- Able to work under pressure with minimal supervision.
- Good English speaking, reading, and writing skills.
- Physically able to lift up to 75 pounds when required.
- Legally eligible to work in Canada.
- Additional language skills are considered an advantage.
- Opportunity to gain valuable luxury hospitality experience.
- Work with an internationally respected hotel brand.
- Potential career development within the company.
INDUSTRY CONTEXT
Luxury hospitality continues to create opportunities for professionals who enjoy providing exceptional guest experiences. I
n-room dining remains an important service for guests seeking comfort, privacy, and convenience during their stay.
Working in this sector helps employees develop customer service, communication, hospitality, and teamwork skills that are valuable throughout the hotel and tourism industry.
Luxury hotels also provide opportunities to learn international service standards and advance into supervisory or management positions over time.
WORK ENVIRONMENT
The In-Room Dining Server works in a fast-paced luxury hotel where attention to detail is essential.
Daily tasks include moving throughout guest floors, coordinating with restaurant and kitchen teams, and interacting with guests from around the world.
The environment is professional, customer-focused, and team-oriented.
Employees are expected to maintain excellent grooming standards, deliver consistent service, and represent the hotel’s commitment to luxury hospitality.
SALARY AND SALARY INSIGHT
Salary: 19.98 – 26.64 CAD per hour
This hourly pay is competitive for luxury hospitality positions in Vancouver. Compensation often reflects previous experience, customer service skills, and luxury hotel experience.
Hospitality professionals in premium hotels may also enjoy additional employee benefits, training opportunities, and long-term career advancement within international hotel brands.
JOB STATUS
🟢 Open
APPLICATION TIPS
Carefully prepare a professional resume that highlights your customer service experience, hospitality background, food and beverage knowledge, and teamwork skills.
Mention any luxury hotel experience, POS system knowledge, or additional languages if applicable.
Since no application deadline has been provided, applying as early as possible is recommended.
