JOB DETAILS
Company: WVUH West Virginia University Hospitals
City: Remote, United States
Job Type: Part-Time Remote
Experience Level: Entry Level to Mid Level
Salary: Not stated
Deadline: Not stated
Status: Open
JOB OVERVIEW
WVUH West Virginia University Hospitals is hiring a Centralized Scheduler to support outpatient clinics and healthcare scheduling operations.
This is a remote part-time position suitable for individuals who have strong communication skills, good attention to detail, and the ability to manage patient scheduling activities efficiently.
The successful candidate will be responsible for scheduling, cancelling, rescheduling, and registering outpatient visits and medical procedures. The role involves communicating with patients, healthcare staff, and physician offices to ensure appointments are properly arranged and all required information is collected.
This opportunity is ideal for candidates who enjoy administrative work, customer service, healthcare support, and remote office-based roles. Applicants should be comfortable handling patient information, responding to inquiries, and maintaining accurate records.
COMPANY OVERVIEW
WVUH West Virginia University Hospitals is a major healthcare provider in the United States and operates as part of a large healthcare network serving patients across multiple communities.
The organization is known for delivering a wide range of medical services and supporting healthcare professionals with modern systems and patient-focused care.
The hospital network has established a strong reputation for healthcare excellence, patient support, and quality medical services. Employees contribute to improving patient experiences while supporting important healthcare operations behind the scenes.
JOB RESPONSIBILITIES
• Schedule outpatient visits and medical procedures
• Register patients according to scheduling guidelines
• Cancel and reschedule appointments when necessary
• Collect and verify patient information accurately
• Maintain up-to-date patient records
• Generate referrals and authorization requests when required
• Communicate scheduling changes to relevant personnel
• Respond to patient inquiries and concerns professionally
• Work with physician offices to obtain necessary medical orders
• Verify completeness of referrals and documentation
• Complete assigned work queues and daily scheduling tasks
• Respond to patient communications in a timely manner
• Escalate urgent scheduling issues to appropriate departments
• Support clinic scheduling efficiency and patient satisfaction
JOB REQUIREMENTS
• High School Diploma or equivalent qualification
• Ability to pass required background checks
• Strong verbal communication skills
• Strong written communication skills
• Good organizational and time management abilities
• Attention to detail and accuracy
• Ability to work independently in a remote environment
• Comfortable using scheduling and registration systems
• Customer service experience is an advantage
• Ability to manage multiple tasks simultaneously
• Professional and courteous communication style
• Basic computer and administrative skills
• Ability to sit for extended periods during work hours
INDUSTRY CONTEXT
Healthcare scheduling plays a critical role in the medical industry. Efficient scheduling helps patients receive care on time and supports healthcare providers in managing clinic operations smoothly.
As healthcare organizations continue to expand digital services, scheduling professionals remain valuable members of patient support teams.
This field offers opportunities to develop healthcare administration experience, communication skills, and knowledge of medical operations. It can also provide a pathway into broader healthcare management and administrative careers.
WORK ENVIRONMENT
This is a remote position operating within a professional healthcare support environment. Employees typically work with scheduling systems, patient records, and communication tools throughout the day.
The role requires focus, accuracy, and professionalism while interacting with patients and medical staff. Team collaboration remains important even in a remote setting, and employees are expected to maintain high service standards.
SALARY AND SALARY INSIGHT
Salary not disclosed.
Healthcare scheduling positions often provide competitive compensation based on experience, location, and organizational size. Remote healthcare support roles continue to grow in demand as healthcare providers expand virtual administrative operations.
JOB ADDITIONAL BENEFITS BREAKDOWN
This position provides valuable experience within the healthcare industry. Employees can develop scheduling, patient communication, administrative, and healthcare support skills that are transferable to many healthcare and office-based careers.
The role may also provide exposure to healthcare systems, patient coordination processes, and medical administration practices that can support future career growth.
APPLICATION DEADLINE
No application deadline was provided by the employer. Interested candidates are encouraged to apply as soon as possible.
JOB STATUS
🟢 Open
APPLICATION TIPS
Carefully review your resume before applying and highlight any customer service, administrative, scheduling, healthcare support, or communication experience. Demonstrate your ability to work independently, manage details accurately, and provide professional support to patients and colleagues.
