JOB DETAILS
Company: American Specialty Health Incorporated (ASH)
City: Remote, United States
Job Type: Full-Time
Experience Level: Entry Level to Mid-Level
Salary: $15.00 per hour
Deadline: Not stated
Status: Open
JOB OVERVIEW
American Specialty Health Incorporated (ASH) is hiring an Administrative Support Representative to join its Medical Necessity and Benefits Administration department.
This is a fully remote position for candidates located in the United States.
This role is ideal for people who enjoy administrative work, data entry, document management, and communicating with healthcare providers.
You will help support important medical review processes by coordinating information between departments and ensuring documentation is completed correctly.
The successful candidate will communicate with healthcare providers, members, and internal teams while maintaining accurate records.
Daily tasks include processing forms, managing reports, handling fax communications, and documenting activities within company systems.
This position is suitable for organized individuals who are comfortable working independently from home, have strong computer skills, and can manage repetitive administrative tasks with a high level of accuracy.
ASH provides remote training, company equipment, and clear work-from-home guidelines to help employees succeed in a professional remote environment.
COMPANY OVERVIEW
American Specialty Health Incorporated (ASH) is a well-known healthcare services company in the United States.
The company works with health plans, employers, and healthcare providers to deliver specialty health services and administrative solutions.
ASH has built a strong reputation for supporting healthcare organizations through technology, quality programs, and efficient administrative services.
The company focuses on improving patient care while maintaining high standards for compliance, accuracy, and customer service.
The organization is also committed to equal employment opportunities and creating an inclusive workplace where employees are treated fairly and respectfully.
JOB RESPONSIBILITIES
- Research medical review turnaround times.
- Process Medical Necessity Review Forms (MNR Forms).
- Contact healthcare providers when documents are missing.
- Request forms to be re-faxed when needed.
- Document all phone conversations accurately.
- Forward documents to clinical review teams.
- Notify providers and members according to state regulations.
- Complete approximately 100 required calls each day.
- Prepare reports and maintain administrative records.
- Process outgoing fax communications using company systems.
- Assist with mailing important documents.
- Run reports and database queries.
- Correct data entry errors.
- Support additional administrative duties as assigned.
JOB REQUIREMENTS
- High School Diploma or GED required.
- At least 2 years of data entry experience.
- Good computer and keyboard skills.
- Experience using Microsoft Word.
- Experience using Microsoft Excel.
- Microsoft Access experience is an advantage.
- Strong attention to detail.
- Excellent organizational skills.
- Ability to multitask effectively.
- Strong written and verbal communication skills.
- Professional customer service skills.
- Ability to maintain confidentiality.
- Reliable high-speed internet connection (minimum 50 Mbps download / 10 Mbps upload).
- Dedicated home office or quiet work area.
- Comfortable working independently in a remote environment.
- Company-provided equipment will be used.
Possible Benefits
- Remote work opportunity.
- Company-provided technology.
- Paid training.
- Professional development opportunities.
- Experience within the healthcare industry.
- Stable administrative career path.
INDUSTRY CONTEXT
Healthcare administration continues to be one of the fastest-growing employment sectors in the United States.
Administrative professionals help healthcare organizations operate efficiently by ensuring medical records, communications, and documentation are handled accurately.
Working in healthcare administration provides valuable long-term experience while offering opportunities to grow into supervisory, operations, compliance, or healthcare management positions.
Although accuracy and attention to detail are important, the industry offers stable career opportunities with consistent demand for skilled administrative professionals.
WORK ENVIRONMENT
This is a fully remote work-from-home position. Employees receive training remotely and use company-issued equipment to complete daily responsibilities.
The role involves working on a computer throughout the day, communicating by phone and video meetings, processing documentation, and collaborating with different departments.
Candidates should have a quiet workspace with reliable internet access and be comfortable managing daily tasks independently while meeting productivity expectations.
SALARY AND SALARY INSIGHT
Salary: $15.00 per hour
An hourly rate of $15.00 is competitive for many entry-level remote administrative support positions within the healthcare industry.
Pay for similar healthcare administration roles may increase with additional experience, specialized software knowledge, and internal career progression.
Remote positions also allow employees to reduce commuting costs while gaining experience in a growing healthcare field.
JOB STATUS
🟢 Open
APPLICATION TIPS
Before applying, update your resume to highlight your administrative experience, data entry accuracy, Microsoft Office skills, and customer service background.
If you have previous healthcare administration or medical office experience, be sure to include it.
Since no application deadline has been provided, applying early may improve your chances of being considered.
