JOB DETAILS
Company: Search Recruitment (Hiring for a customer-focused organisation)
City: Skipton, North Yorkshire, England, United Kingdom
Job Type: Full-Time, Permanent
Experience Level: Entry Level to Experienced
Salary: £24,750 per year
Deadline: Not stated
Status: Open
JOB OVERVIEW
A fantastic opportunity is available for a Customer Service Advisor in Skipton, North Yorkshire.
This permanent full-time role is ideal for people who enjoy helping customers, solving problems, and working in a friendly team.
The employer is looking for enthusiastic individuals who are passionate about delivering excellent customer service.
You will become the first point of contact for customers, answering inbound calls, resolving enquiries, and making sure every customer receives professional and friendly support.
This position is suitable for people with strong communication skills who enjoy working in a busy environment.
Whether you already have customer service experience or have transferable communication skills from another role, this could be an excellent career opportunity.
You will work closely with different departments to ensure customers receive quick and effective solutions.
Every interaction should leave customers feeling valued, respected, and confident in the company’s services.
This role also offers excellent long-term career prospects, employee benefits, and ongoing professional development within a respected customer-focused organisation.
COMPANY OVERVIEW
Search Recruitment is a well-established UK recruitment agency that works with employers across many industries, including customer service, office support, finance, industrial, healthcare, and professional services.
The company has built a strong reputation for connecting talented candidates with quality employers throughout the United Kingdom.
For this vacancy, Search Recruitment is hiring on behalf of an award-winning organisation that places customer satisfaction at the centre of its business.
The employer is committed to investing in its employees through training, career progression, and competitive employee benefits.
JOB RESPONSIBILITIES
- Answer inbound customer telephone calls professionally.
- Respond to customer questions accurately.
- Provide information about products and services.
- Offer suitable solutions based on customer needs.
- Resolve customer complaints calmly and professionally.
- Work closely with internal departments.
- Maintain accurate customer records where required.
- Deliver excellent customer service during every interaction.
- Build positive relationships with customers.
- Meet quality and service standards.
JOB REQUIREMENTS
- Passion for delivering excellent customer service.
- Strong verbal and written communication skills.
- Good listening skills.
- Ability to solve problems confidently.
- Friendly, patient, and professional attitude.
- Able to work well under pressure.
- Good organisational and time management skills.
- Comfortable using computer systems.
- Team player with a positive attitude.
- Willingness to learn and develop new skills.
Employee Benefits
- Competitive annual salary.
- 25 days annual holiday.
- Holiday buy and sell scheme.
- Generous employer pension contributions.
- Annual performance bonus.
- Salary sacrifice schemes for cars and technology.
- Career development opportunities.
- Wellbeing support.
- Permanent full-time employment.
- Friendly and supportive working environment.
INDUSTRY CONTEXT
Customer service remains one of the most important sectors in every industry because businesses rely on excellent customer experiences to build trust and long-term relationships.
Working as a Customer Service Advisor provides valuable communication, problem-solving, and teamwork skills that can lead to future opportunities in management, operations, sales, or administration.
The role can sometimes be busy, but it offers rewarding daily interactions and strong career development for motivated employees.
WORK ENVIRONMENT
This role offers a professional, supportive, and customer-focused workplace where teamwork is highly valued.
Employees work alongside experienced colleagues who are committed to providing outstanding service. Every day brings different customer enquiries, making the role varied, engaging, and rewarding.
The employer encourages continuous learning and provides opportunities to grow within the business.
SALARY AND SALARY INSIGHT
Salary: £24,750 per year
This salary is competitive for an entry-level to experienced Customer Service Advisor position in North Yorkshire.
Permanent customer service roles often include valuable benefits such as pension contributions, annual bonuses, holiday allowances, and career progression, making the overall employment package attractive for long-term career growth.
JOB STATUS
🟢 Open
APPLICATION TIPS
Prepare a clear CV that highlights your customer service, communication, teamwork, and problem-solving skills.
Include examples where you have helped customers or resolved issues successfully.
As no application deadline has been provided, candidates are encouraged to apply as soon as possible to avoid missing this opportunity.
