JOB DETAILS
Company: Spring Living
City: Ottawa, Ontario, Canada
Job Type: Full-Time
Experience Level: Mid-Level / Supervisory
Salary: CAD $51,000 per year
Deadline: Not stated
Status: Open
JOB OVERVIEW
Spring Living is hiring a Dining Room Supervisor for its Westwood retirement residence in Ottawa, Ontario.
This role is ideal for experienced hospitality professionals who enjoy leading a team while creating an excellent dining experience for residents and guests.
The successful candidate will supervise daily dining room operations, guide dining staff, and make sure every meal service is welcoming, organized, and professional.
The position also focuses on food safety, customer service, employee coaching, and maintaining high hospitality standards.
This opportunity is suitable for people with leadership experience in restaurants, retirement homes, hotels, healthcare facilities, or other hospitality environments.
Applicants who enjoy working with seniors and providing resident-focused service will be a great fit for this role.
The Dining Room Supervisor will work closely with the culinary team to ensure meals are served safely, efficiently, and according to dietary requirements while maintaining a positive and respectful dining atmosphere.
COMPANY OVERVIEW
Spring Living is a Canadian retirement living organization that operates retirement communities across the country.
The company is known for providing comfortable living environments where residents receive quality hospitality, dining, wellness, and care services.
Spring Living focuses on creating welcoming communities that promote independence, dignity, and high-quality resident experiences.
The company places strong importance on teamwork, employee development, safety, and continuous service improvement while following Canadian health and regulatory standards.
JOB RESPONSIBILITIES
- Supervise dining room employees during every meal service.
- Assign daily duties and monitor staffing levels.
- Coach, mentor, and support team members.
- Help recruit, interview, train, and onboard new employees.
- Assist with employee performance evaluations.
- Promote teamwork and a positive workplace culture.
- Ensure residents receive friendly and respectful service.
- Resolve resident concerns professionally.
- Support special events and family dining functions.
- Oversee daily dining room operations.
- Maintain clean, organized, and safe dining areas.
- Conduct opening and closing inspections.
- Monitor inventory of dining room supplies.
- Report maintenance and equipment issues.
- Ensure dietary requirements and allergies are followed correctly.
- Maintain compliance with food safety and public health regulations.
- Participate in emergency procedures and safety drills.
- Complete required reports and documentation.
- Assist with scheduling, payroll support, inventory, and departmental meetings.
JOB REQUIREMENTS
- Secondary School Diploma or equivalent.
- At least 3 years of food service or hospitality experience.
- Minimum 1 year of supervisory or leadership experience.
- Valid Food Handler Certification.
- Smart Serve Certification.
- Good understanding of food service operations.
- Knowledge of hospitality and dining service standards.
- Strong customer service and communication skills.
- Knowledge of Public Health regulations.
- Understanding of Safe Food Handling practices.
- Familiarity with Occupational Health and Safety legislation.
- Knowledge of RHRA standards.
- Understanding of Infection Prevention and Control practices.
- Experience maintaining dining room sanitation standards.
- CPR and First Aid certification is an advantage.
- Post-secondary education in Hospitality Management or a related field is preferred.
- Experience in retirement living, healthcare, hotels, restaurants, or institutional food service is preferred.
Possible Benefits
- Competitive annual salary.
- Leadership development opportunities.
- Professional training.
- Stable full-time employment.
- Supportive team environment.
- Opportunity to work with a respected retirement living organization.
INDUSTRY CONTEXT
Canada’s retirement living industry continues to grow as the senior population increases.
Dining services play an important role in resident satisfaction because meals are a major part of everyday life.
Supervisors with hospitality and leadership skills are highly valued as they help deliver safe, enjoyable, and high-quality dining experiences.
Working in this sector offers stable employment, opportunities for career growth, and meaningful daily interactions with residents while building valuable management experience.
WORK ENVIRONMENT
The Dining Room Supervisor works in a busy retirement residence where teamwork and excellent customer service are essential.
The environment is professional, respectful, and resident-focused.
Daily work involves leading staff, communicating with kitchen teams, assisting residents, maintaining safety standards, and ensuring meal services run smoothly.
Every day offers opportunities to build positive relationships with residents, families, and colleagues.
SALARY AND SALARY INSIGHT
Salary: CAD $51,000 per year
This annual salary is competitive for an entry to mid-level dining room supervisory position within Canada’s retirement living and hospitality industry.
Salaries may vary depending on experience, certifications, employer size, and location.
Leadership roles in retirement communities often provide greater job stability and long-term career progression compared to many traditional restaurant positions.
JOB STATUS
🟢 Open
APPLICATION TIPS
Prepare an updated resume that highlights your hospitality leadership experience, customer service skills, food safety certifications, and supervisory achievements.
Include examples of managing teams, maintaining food safety standards, and delivering excellent guest or resident experiences.
Since no application deadline has been provided, interested candidates should apply as early as possible.
